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One of the best ways for us to improve on our customer service is to hear first-hand what our customers think of our services, and you can read them too in our customer testimonials!
Having ordered the HB Espania shoes on Monday which were delivered the following day I just wanted to thank you for your very efficient and helpful service and advise you that I am delighted with the shoes.

D Skinner, Aberdeen | After buying:
Many thanks, my shoes have arrived! I am very happy with them and am even more happy with the service from you - after the non delivery first time, it was lovely to have the personal touch from your staff. Thanks again!

Miss White, Hampshire | After buying:
Thank you for speedy delivery of my Ecco trainers. They look good and feel comfortable. My pediatrist recommended Ecco to me and I look forward to making more purchases.

Mrs Smith, Co. Armagh | After buying:
I wanted to say thank you very much indeed for the great Ecco boots that arrived today. This is the first time Ive used your company and I will be doing so again. They fit perfectly and the service and price were excellent! Ive been extremely happy with the service from yourselves.

C Moncrieff, Perthshire & Kinross | After buying:
Just to say thankyou for the quick response, I have received the new size and they are a perfect fit. Again, thank you.

Mr King, Hampshire | After buying:
I am writing to say that I am very very pleased with the wonderful service you offer. The Anatomic Gel shoes are fantastic and the speed of your delivery was amazing! I shall tell my friends about you. Thank you

Mr Connor, London | After buying:
Just wanted to say that your service was brilliant. The above order was the first time I used your company and I am so impressed. Well done! It is such a joy in this day and age to get good service, it's almost like we expect everything to go wrong - because usually it does!!

Mrs Moor, West Midlands | After buying:
Hello, I just wanted to say that my shoes arrived yesterday and that I'm very impressed with your prompt and professional service. It was a refreshing change from an experience I am going through at the moment regarding a purchase of MBT Shoes which turned out to be counterfeit and from China and I'm going through the lengthy process of trying to get my money back. So, once again I was very reassured by the good old fashioned British service - well done!

Mrs Hancock, Leicestershire | After buying:
Hi there, I just wanted to say thank you... my shoes arrived safely today and are brilliant. A perfect fit, and I like them far more than I did in the photo on your site. However, this is all incidental: I really want to thank you for the exceptional customer service. I'm a very frequent online shopper, and I've never experienced such friendly, courteous and efficient service. Thank you so much. No doubt I'll be back for more!

Miss Green, Avon | After buying:
Josef Seibel 'Kathrin' shoes arrived today - 48 hours after ordering ! That's what I call service ! I will certainly use you again. Many thanks for the voucher. It's good to know that there are some companies out there who deliver what they promise! Your courtesy and helpful manner are much appreciated. I have also passed on your details to my cousin who is also a 'shoe addict'.

Mrs McFadyen, Falkirk | After buying:
Just to let you know my order has been delivered and I very pleased with my purchase Thank you Anne

A Beckford, Hertfordshire | After buying:
Scoured the internet for a pair of lime green Romika milla 20 sandals in size 39. Came across your website and ordered as you were the only place I could find them. Arrived within 2 days, free postage and cheaper than the Paprika ones that I'd bought a few weeks ago on another website. Absolutely brilliant service. Will defnitely use you again. Many thanks

B Chapman, Derbyshire | After buying:
I am just writing to say thank you for such a speedy, efficient service. This is my first order with you and I most definitely will order again. Very impressed with your range as well.

Y Adhihetty, Hertfordshire | After buying:
Delighted with the shoes.

Dr Rosenbaum, Berkshire | After buying:
Many thanks. I really appreciate the effort you have gone to, which is why I came back to your site.

Anonymous Buyer, London | After buying:
Received my shoes today, thrilled to bits with them and for the excellent service, will use you again. Many thanks.

Mrs Bunn, Worcester | After buying:
Sandals received today and are a great fit, certainly worth waiting for, thankyou.

Mrs Gooding, Hertfordshire | After buying:
Once again you are true to your word - the sandals have arrived Monday . Most impressed with your service and many thanks for the free gift enclosed. The sandals are great!

Mr Fair, Nottinghamshire | After buying:
Just want to say how pleased I am that I discovered your website. The shoes were exactly as described and arrived in record time. Very many thanks for your most efficient service.

Mrs Williams, Carmarthenshire | After buying:
What a great service coupled with a great product, once again Ecco have come up trumps. I ordered the Fred Couples Ecco Mens Golf Street Hybrid Golf shoes on Sunday PM and the shoes were delivered Tuesday AM. I've bought Ecco Golf Shoes previously from our golf pro - but not any more. In future I will come direct to you. This is the best service ever and I'm thrilled with the shoes, thanks very much to everyone involved.

Mr Mardle, Devon | After buying: