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One of the best ways for us to improve on our customer service is to hear first-hand what our customers think of our services, and you can read them too in our customer testimonials!
I am writing to say that I am very very pleased with the wonderful service you offer. The Anatomic Gel shoes are fantastic and the speed of your delivery was amazing! I shall tell my friends about you. Thank you

Mr Connor, London | After buying:
Hi there, I just wanted to say thank you... my shoes arrived safely today and are brilliant. A perfect fit, and I like them far more than I did in the photo on your site. However, this is all incidental: I really want to thank you for the exceptional customer service. I'm a very frequent online shopper, and I've never experienced such friendly, courteous and efficient service. Thank you so much. No doubt I'll be back for more!

Miss Green, Avon | After buying:
Just to let you know my order has been delivered and I very pleased with my purchase Thank you Anne

A Beckford, Hertfordshire | After buying:
Hello, I just wanted to say that my shoes arrived yesterday and that I'm very impressed with your prompt and professional service. It was a refreshing change from an experience I am going through at the moment regarding a purchase of MBT Shoes which turned out to be counterfeit and from China and I'm going through the lengthy process of trying to get my money back. So, once again I was very reassured by the good old fashioned British service - well done!

Mrs Hancock, Leicestershire | After buying:
Just wanted to say that your service was brilliant. The above order was the first time I used your company and I am so impressed. Well done! It is such a joy in this day and age to get good service, it's almost like we expect everything to go wrong - because usually it does!!

Mrs Moor, West Midlands | After buying:
Many thanks, my shoes have arrived! I am very happy with them and am even more happy with the service from you - after the non delivery first time, it was lovely to have the personal touch from your staff. Thanks again!

Miss White, Hampshire | After buying:
Having ordered the HB Espania shoes on Monday which were delivered the following day I just wanted to thank you for your very efficient and helpful service and advise you that I am delighted with the shoes.

D Skinner, Aberdeen | After buying:
Sandals received today and are a great fit, certainly worth waiting for, thankyou.

Mrs Gooding, Hertfordshire | After buying:
Thank you for speedy delivery of my Ecco trainers. They look good and feel comfortable. My pediatrist recommended Ecco to me and I look forward to making more purchases.

Mrs Smith, Co. Armagh | After buying:
Received my shoes today, thrilled to bits with them and for the excellent service, will use you again. Many thanks.

Mrs Bunn, Worcester | After buying:
Just to say thankyou for the quick response, I have received the new size and they are a perfect fit. Again, thank you.

Mr King, Hampshire | After buying:
Hi, wore the shoes yesterday in a competition and they were so comfortable, really great shoes... didn't pull the barmaid, but I did win the competition! One out of two aint bad! Is it the shoes I ask myself? The shoes are really great for golf but really difficult on the dance floor for the disco afterwards - but I guess that's probably me! Oh well, maybe next time... Thanks again.

Mr Mardle, Devon | After buying:
Many thanks, I received my order from you this morning. Very pleased. I shall keep your address on my computer for future use. Thanks again

Mr Gregory, Bedfordshire | After buying:
Just want to say how pleased I am that I discovered your website. The shoes were exactly as described and arrived in record time. Very many thanks for your most efficient service.

Mrs Williams, Carmarthenshire | After buying:
I wanted to say thank you very much indeed for the great Ecco boots that arrived today. This is the first time Ive used your company and I will be doing so again. They fit perfectly and the service and price were excellent! Ive been extremely happy with the service from yourselves.

C Moncrieff, Perthshire & Kinross | After buying:
Delighted with the shoes.

Dr Rosenbaum, Berkshire | After buying:
I am just writing to say thank you for such a speedy, efficient service. This is my first order with you and I most definitely will order again. Very impressed with your range as well.

Y Adhihetty, Hertfordshire | After buying:
Dear Alison, my shoes arrived at lunch time today. Thank you for the excellent service. Regards.

Mr Williams, Merseyside | After buying: Barker Westfield Mens Oxford Brogue Shoe
Scoured the internet for a pair of lime green Romika milla 20 sandals in size 39. Came across your website and ordered as you were the only place I could find them. Arrived within 2 days, free postage and cheaper than the Paprika ones that I'd bought a few weeks ago on another website. Absolutely brilliant service. Will defnitely use you again. Many thanks

B Chapman, Derbyshire | After buying:
Many thanks. I really appreciate the effort you have gone to, which is why I came back to your site.

Anonymous Buyer, London | After buying: